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Top 10 FAQs   Help 
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1The CHIPDRIVE® pinpad does not work with the WebSign application of Deutsche Bank. Error message: No connection to the card reader/ chip card. What can I do?
2I am using a CHIPDRIVE® micro fun. Which driver do I have to install?
3Everytime I insert a card into my card reader, Windows® tries to install a driver, which fails.
Nevertheless, I'm able to work with that card.
I'm using Windows® 7.
Is there anything I could do to stop Windows® from trying to install a driver in that situation?

4My CHIPDRIVE® extern (serial) is not recognized by the device manager.
5My StarMoney software does not recognize the CHIPDRIVE® micro pro (Error -10 or Error -8)
6What's the difference between the CHIPDRIVE® micro and the CHIPDRIVE® micro pro?
7The CHIPDRIVE® micro pro does not recognize my chip card. The CHIPDRIVE® Smartcard Manager shows the error "No card inserted" or "No access key found".
8During the installation of a CHIPDRIVE® driver, the following error message occurs: "The driver did not pass the Windows® Logo-test"
9Is the CHIPDRIVE® pinpad pro compliant to the B1 standard?
10How do I configure my CHIPDRIVE® micro/extern for online banking with StarMoney?
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